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Craig Hayward

← Customer Feedback for Poll Everywhere

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  1. Ability to delete individual responses

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    9 comments  ·  Ideas  ·  Admin →
    under review  ·  AdminSara from Poll Everywhere (Product Marketer, Poll Everywhere) responded

    Ah, this is a tough one. Most of our pricing is based around the maximum number of responses allowed per poll question because generally larger events have a larger budget and this helps keep things fair for our customers and keeps us in business.

    If we allow plans with moderation to “delete” a response and prevent it from getting recorded as a response it allows for some bad agents to game our pricing system and get a lot of “free” responses by showing them and then “deleting” them before they reach the limit. So, it’s a tradeoff for us.

    We might be able to do something like giving each presenter a maximum of 5-10 “deletes” that they can use for any given poll question. That way you can remove a few bad responses that you never want to display, but prevent gaming the system.

    Do you think that would work…

    Craig Hayward supported this idea  · 
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    Craig Hayward commented  · 

    Was the ability to delete irrelevant responses ever implemented?

    I don't care if those deleted responses still count toward the total, that's fine. What we want is for the final product to be useful and meaningful and not include test responses, mistakes, or other irrelevant & bad data.

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