Knowledge Base

  1. PowerPoint and Keynote App Troubleshooting 

    1. PowerPoint doesn't work when I hook my computer up to a Projector or Dual Monitor.
    2. In PowerPoint, I get an error message that says “Slide cannot be found”
    3. I installed the Powerpoint app, but I don't have a Poll Everywhere tab on my ribbon
    4. Are there Powerpoint Add-ins that Conflict with Poll Everywhere Presenter?
  2. The Basics 

    1. How should I present my polls?
    2. How can I customize the URL on my polls?
  3. Customizing Polls 

    1. Can I edit multiple polls at once?
    2. Can I send a custom reply text to my audience?
    3. Can I schedule my polls to open and close at specific times?
    4. How do I hide the results while my participants vote?
    5. Can I display just the top two or three choices on my poll?
  4. Sharing Polls 

    1. How to I move or rearrange my polls?
  5. Premium Features 

    1. Can I have multiple presenters on my plan?
    2. Can I grade or score my responses?
    3. Can I put people into teams or groups to create competitions?
  6. Managing Your Account 

    1. How can I Update my personal information?
  7. Tips, Tricks, and Cool Stuff 

    1. How do I create a Word Cloud?
    2. How do I move polls between groups or users?
  8. SMS Text Messaging 

    1. Why do US or Canadian participants send their text message responses to that short number? ("22333" or "37607")?
    2. Can I remove the "Powered by PollEverywhere.com" footer on reply messages?
  9. Account Management 

    1. I am currently on a paid plan. Will I be charged the full amount if I change plan levels?
  10. Technical 

    1. Is there support for OpenOffice presentations on any operating system?
  11. Troubleshooting 

    1. My PollEv page is not updating or displaying my poll?
    2. My poll is not responding to text messages, what should I do?
  12. Students 

    1. How do I register or reply to my Professor's or Teacher's polls?
    2. Can I register participants who don’t have email addresses (like young students)?
  13. All articles 

    1. Can I edit multiple polls at once?
    2. Can I Present from iPad with Powerpoint?
    3. Can I present polls with WebEx or other screen sharing services?
    4. The mouse does not show on poll slides in Keynote.
    5. How can I update the Mac Presenter App?

Feedback and Knowledge Base